Kate Spade Melanie Medium Top Zip Leather Satchel Crossbody Candied Red

Shipping

All order are shipped same day if ordered by 1:00pm EST. However, instances may occur where your order is flagged by our loss prevention team for further review. In order to continue processing your order, you may be requested to provide supporting documentation to prove you are the payment method's primary or authorized user.

Once an order is processed and shipped you will normally receive your item in a few business days via USPS Priority Mail or FedEx Ground, unless a different shipping method was selected during checkout.

Limited Offer:

Get free USPS ground shipping* with a minimum order of $150USD. Use code: FSHIPUS valid only in the United States. 

*Save up to $20 on shipping fees. Fees fluctuate per area so it covers ground shipping via USPS.

RETURNS

Our policy lasts 30 days. If the 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it with tags still attached. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error

• Any item that is returned more than 30 days after delivery

• Orders where a free shipping promotion was not applied (Please be advised original shipping and return shipping costs are not refundable)

AfterPay Returns: Special conditions apply to AfterPay order returns. Please see AFTERPAY ORDERS here. 

Request a Return: